All orders are acknowledged via fax or e-mail. Please review your order acknowledgment carefully and notify us immediately of any discrepancies or required changes.

Cancellations or changes to orders already in progress are subject to all costs incurred to date.

Copyrights, Trademarks & Licenses
The logos, names and trademarks shown in this catalog are not intended for sale and do not imply endorsement by the organization represented. They are examples of the type and quality of work produced. Placement of an order constitutes an agreement by the customer that they are authorized to use the logos, names and trademarks presented to us. We assume no responsibility in trademark, patent or copyright disputes.

Country of Origin
All items are marked with the country of origin either on the item itself or on its packaging.

Die Charges/Mold Charges
All die charges/mold charges listed in this catalog are based on 2D designs of standard complexity unless otherwise specified.  Die and mold charges are a service charge only and payment does not constitute ownership.  All dies and molds remain the property of the factory for the exclusive use by the customer.  Dies/molds are available for up to 3 years from the date of last order.

We reserve the right to ship and bill up to 5% over or under the amount ordered.

All orders are shipped FOB New York.  Unless specified, we will use our best judgment in choosing the most effective carrier for your shipment.  For deadline orders, we reserve the right to ship by an expedited method.

All prices shown are effective January 1, 2018 and are subject to change without prior notice. Lower quantity rates will apply to all orders with quantities between break points.  Quotations are available for orders that exceed the maximum quantity listed as well as items that are larger or smaller than the dimensions listed.

We reserve the right to use all products in our advertising and displays unless notified in writing at the time the order is placed.

Rush Orders
Orders requiring a faster turnaround than the standard production time listed must be approved by GA Promo. Additional charges apply.

Pre-production samples ship in approx. 3 weeks.  If your timeline prevents the approval of an actual sample, a digital image can be sent as an alternative.  However, because lighting varies in some photos, GA Promo cannot be held responsible for any slight alterations in color once the order is received.  Mass production orders ship approx. 4 – 6 weeks after the final order is placed.

Split/Drop Shipments
Shipments to multiple locations are subject to a $5.00 charge per location.  A typed list of location addresses and quantities must be submitted with your order.  Incorrect addresses are subject to additional charges.

A 50% deposit is required for all new accounts prior to production, with the balance (plus shipping if applicable) charged the day the order ships. If you have Net terms with GA Promo and your order extends over your credit limit, a deposit may also be required. We offer Net 30 days with approved credit.